Data protection

Privacy Statement for the Users of our Website

The protection of personal data has the utmost priority for the Health Agency of Lower Austria.  We are therefore committed to inform you in this privacy statement about the nature, scope and purposes of processing your personal data in connection with the use of our website, as well as the rights to which you are entitled under the EU General Data Protection Regulation (‘GDPR’), which has been directly applicable since 25 May 2018.

We process your personal data exclusively for the intended purpose and in the framework of data protection regulations (especially, GDPR, DSG and TKG 2003) as well as in compliance with the necessary (technical and organizational) data security measures.

Responsible for data processing:
NÖ Landesgesundheitsagentur
Stattersdorfer Hauptstraße 6/C,
3100 St. Pölten

What are personal data?
Personal data are defined as information about natural persons which makes it possible to identify or at least make identifiable a person (e.g. name, contact data,…).

Which data do we process about you as a user of our website?
In order to deal with your request, we process those personal data which you actively provide to us by contacting us as a user of the website (for some services you may transmit information to us on a voluntary basis, especially through the online application form).

Apart from information which our users actively provide to us, we collect/ store the following data for the purpose of the continuous improvement of our web presence as well as for the purpose of securing the functionality of the website by means of cookies (access data): which website content is accessed, for how long; which countries and cities the users of our website come from; with which devices and browsers they access the website.

Such data are only processed in aggregate form for the purpose of statistical analysis.

On our website personal data are only collected, processed and used to the extent this is technically necessary and required for implementing individual services and offers. If the use of individual services which you can find on our website requires the provision of personal data, we collect and use such data exclusively for the purpose for which you have provided the data to us (please note the relevant data protection information directly with the corresponding online form).

The data processing on our website is based on the legal provisions of § 96 para 3 TKG and art. 6 para 1 lit a (consent) and art. 6 para 1 lit f (legitimate interests) of GDPR as well as for the fulfillment of (pre-)contractual obligations.

Will your data be disclosed?
We shall not disclose your data to third parties, unless disclosure is required to fulfil legal/contractual obligations. However, your personal data are sometimes processed by service providers on our behalf, e.g. IT maintenance services or providers of web analysis services who act as data protection law processors in this regard.

Our website uses cookies. Cookies are small, limited text modules that are stored on your end device with the help of your browser. Your browser accesses these data. We use cookies to make our offerings user-friendly.

The use of cookies enhances the user-friendliness and security of this website and facilitates navigation on the website.

If you wish to prevent the use of cookies, you may do so by changing the settings of the internet browser used on your end device, i.e. the program for opening and  displaying websites (e.g. Internet Explorer, Mozilla Firefox, Safari etc…) and set up your browser in such a way that it informs you about the setting of cookies and you only allow this in individual cases.

Which cookies do we use specifically?
We use two types of cookies on our website, so-called `permanent cookies‘ and ‘session cookies’.

Permanent cookies (open source web-analysis system Matomo)
As soon as you confirm consent on our website, our open-source web-analysis system Metomo starts collecting anonymous user data for this website. The data about your web usage behavior are stored to find out what works on our websites and where there are problems. The information generated by the consent about your use of the website is stored via the self-hosted software on servers of our Austrian web hosting service EDIS GmbH, based in Graz.

Since the privacy of our users is important to us, IP anonymization has been activated on this website. Matomo processes anonymized IP addresses, which means that the last two bytes are removed when saving the data.

With this technique an unambiguous allocation of the collected data to a definite IP address is no longer possible, and a data-protection friendly and economical acquisition of data is guaranteed. We use Matomo ourselves to analyze user behavior and render further services connected to the use of our website to provide other services related to website activity and Internet usage. The data linked to cookies are automatically deleted after a maximum of 30 days.

You may prevent the storage of cookies by changing the settings of your browser software accordingly (see the explanation above).

As an alternative to the browser-add-on or within browsers on mobile devices, please click on this link to prevent Metomo to collect your data from this website in the future (opting out only works for this browser and for this domain). In this process an opt-out-cookie is stored on your device. If you delete cookies in this browser, you must click on this link again.

Please be aware, however, that the deactivation of cookies may limit the functionality of our website.

Session cookies (OpenStreetMap, Typo3)
In order to provide our website service, (technical) session cookies must be used. For example, we provide integrated maps of OpenStreetMap on our website to show our location. However, such technical session cookies are immediately deleted after you have left the website.

For how long do we store your data?
We store your personal data only as long as they are needed for the purposes described above and/or for the fulfilment of legal obligations.

Which rights are you entitled to pursuant to GDPR?
You have the right to information, correction of inaccurate data, deletion, restriction of processing and, if applicable, the right to data portability and objection in accordance with art.14 ff GDPR.

If data processing is based on your consent, you may revoke your consent to the processing of personal data for the future at any time.

For questions and requests regarding data protection law you are welcome to directly contact our data protection officer at datenschutz(at)

Finally, we may inform you that you have the possibility to address a complaint to the Austrian Data Protection Authority if you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way.

The Health Agency of Lower Austria reserves the right to regularly update and/or adapt this privacy statement. We therefore ask you to consult the most recent version of the privacy statement.